Үйлчилгээний чанарыг тодорхойлох орчин үеийн асуудал

Н, Ариунзул

dc.contributor.author	Н, Ариунзул
dc.contributor.editor	Редакцын зөвлөл: Ц.Даваадорж (Sc.D), Д.Батжаргал (Ph.D), Д.Гэрэлмаа (Ph.D), С.Түвшинзаяа (Ph.D), Ц.Батсүх (Ph.D), Ч.Наранчимэг (Ph.D), С.Норжинлхам (Ph.D), Т.Оюунгэрэл (Ph.D)	en_US
dc.contributor.other	n_ariunjargal@humanities.mn	en_US
dc.date.accessioned	2016-04-04T08:44:47Z
dc.date.available	2016-04-04T08:44:47Z
dc.date.issued	2016-01-15
dc.identifier.uri	http://repository.ife.edu.mn/handle/8524/393
dc.description.abstract	Service firms like other organizations are realizing the significance of customer-centered philosophies and are turning to quality management approaches to help managing their businesses. This paper has started with the concept of service quality, has determined scales of service quality in health sector and has demonstrated the model of service quality gaps. SERVQUAL as an effective approach has been studied in the analysis of the difference between customer expectations and perceptions has been highlighted with support of an example in customer of Songinokhairkhan district and doctor of health care association.	en_US
dc.publisher	Докторын хөтөлбөр	en_US
dc.subject	Үйлчилгээний чанар, Үйлчилгээний чанарын хэмжүүр, Парасураман болон бусад эрдэмтэд (1985 он), SERVQUAL загвар	en_US
dc.title	Үйлчилгээний чанарыг тодорхойлох орчин үеийн асуудал	en_US